Attention Landlords, Do You Have A Damp And Mould Solution For Awaab’s Law Ahead Of October 2025?

Searching for a solution to manage Awaab’s law and track Damp and Mould Cases to conclusion? Look no further, C365Cloud does that and so much more! 

The government has announced that Awaab’s law is due to come into full force in October 2025. This legislation aims to tackle the emerging hazards posed by damp and mould in the housing sector. At C365Cloud, we are aware of the importance of monitoring damp and mould cases to ensure that they are concluded. 

The introduction of this legislation has forced housing landlords to take immediate action to get a solution in place by October.  Many organisations are currently tracking damp and mould compliance on spreadsheets, where there is limited visibility. However, with the C365Cloud’s damp and mould module, you can monitor the progress of each case. 

So what does Awaab’s law mean for housing landlords? 

For significant hazards Awaab’s law instructs housing landlords to address health and safety concerns relating to damp and mould within the following timeframes: 

• An investigation must be initiated within 10 working days of the case being reported.  

• Tenants must be provided with a summary of the investigation’s findings within 3 working days after the investigation is closed.  

• Remedial works must be completed within 5 working days of the investigation’s conclusion. 

• Any relevant supplementary works must be started within 12 weeks of the investigation being completed. 

For emergency hazards, organisations need to take precautionary measures to ensure that they are prioritising their tenants’ safety. Once a damp and mould case has been identified as an emergency hazard, there are strict timelines for organisations to stick to: 

• Prior to remedial work being actioned, Safety works must be undertaken within 24 hours. 

• A written summary must be provided within 3 working days. 

• Remedial works must be completed within 5 working days of the investigation’s conclusion. 

• Any relevant supplementary works must be started within 12 weeks of the investigation being completed. 

C365Cloud can support housing providers in complying with Awaab’s law through our compliance management software, which has specialist features, including: 

Triage cases 

Once a damp, mould, and condensation concern is raised, the case is triaged within the case management module C365Cloud. This module allows organisations to assign the job to the relevant contractor. 

Onsite Mobile App 

With C365Cloud’s mobile app, C365 Onsite, your field-based workers can easily collect data firsthand on a mobile device or a tablet.  By utilising our app for conducting your damp and mould inspections, housing landlords can understand the extent of the risks associated with each case. C365 Onsite seamlessly transfers the data collected in the field to C365Cloud’s system. 

Whether you want bespoke mobile forms designed specifically for your organisation or want our pre-built damp and mould forms to quickly prepare for upcoming legislation, C365Cloud is here to support you. 

Automatic notifications 

With C365Cloud, you can ensure that you are complying with Awaab’s law timescales by setting automatic notifications. This allows your organisation to monitor each individual case to conclusion and ensure that they are compliant with legislation. These reminders are sent to the designated individual responsible for following up with tenants to ensure that there aren’t any reoccurring cases of damp, mould and condensation.  

Live dashboards and maintain an audit trail

C365Cloud’s live and dynamic dashboards provides complete visibility of your organisation’s efforts to conclude each damp, mould and condensation case. Our system acts as a comprehensive audit trail, strengthening your legally defensible position.   

Want to find out more? 

C365Cloud can help support housing landlords to plan ahead of the Awaab’s law October deadline and get a definitive process in place to manage damp and mould. 

 To find out more information or to book a demonstration, contact our team here.